New Web Based System Provides Mental Welfare for Scotland with Paperless Solution

CSE Servelec have recently been awarded a 7 year contract for the provision of a web based Integrated Information Management System to the Mental Welfare Commission for Scotland. The system will be accessible through an intuitive and easy to use web browser interface, providing the commission with a customisable and flexible tool to view all information.

The Mental Welfare Commission for Scotland is an independent organisation with the responsibility of protecting the welfare and rights of individuals with mental disorder including those with learning disabilities and dementia. Other duties include investigations, reports, information and advice in terms of the current and future mental health legislation in Scotland.

Les Nicholson, Project Manager, Information Systems Mental Welfare Commission for Scotland commented that “The Mental Welfare Commission for Scotland are delighted to be working with CSE Servelec to develop an Integrated Information Management System to meet our IT needs resulting from the introduction of the Mental Health (Care & Treatment) (Scotland) Act 2003. The system will afford the Commission not only far greater integration of and accessibility to information but also significant process benefits through substantial automation of routine tasks.

The Commission chose CSE Servelec on a number of grounds: understanding and experience of our environment; an excellent product in RiO upon which our system will be based; and value for money. In addition throughout the procurement phase CSE Servelec proved themselves to be an organisation we could feel confident working with.”

CSE Servelec’s solution offers Commissioners a collection of dynamic and interactive tools which will provide improved management control, production of quality information, flexible information sharing, and remote access in a structured secure environment.

The system will also allow the Commission to operate within a paperless environment, even allowing Commissioners to take secure electronic documentation on visits or other out of office activities where connection to the system is not possible. SSL technology is employed to facilitate external links to the application server, therefore providing secure remote access to the system.

The solution is based on CSE Servelec’s RiO software which is widely used within the NHS and other care organisations. CSE Servelec specialises in the implementation of large-scale information management systems for both public and private sectors. CSE Servelec has considerable specialist technical expertise in software development and systems integration, combined with over 27 years of experience in project implementation and long term customer care.

Alan Stubbs, Managing Director of CSE-Servelec Limited says: “We are delighted that the Mental Welfare Commission for Scotland has chosen to work with CSE Servelec on this prestigious project. We are investing significantly in growing our business within the Mental Health Community in Scotland and this project is of great importance to that strategy.”